- Orders are shipped directly from wine farms/suppliers to the delivery address.
- We will only fulfil orders with a physical location within the borders of the Republic of South Africa.
- Accrued delivery charges will apply for any incorrect delivery addresses, which will result in a redelivery of the order to that customer.
- Failure to accept your delivery/collection within the designated timeframe will result in accrued redelivery charges. You will have 5 working days to contact us and pay for your redelivery or your order will be taken as cancelled and the refund process will start.
- All orders are processed within 2 to 5 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
- We offer a R70 flat rate shipping nationawide.
- Deliveries are made from 09:00-17:00 on Monday-Friday. We will contact you via text message with the phone number you provided at checkout to notify you on the day of our arrival
- When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. If you haven’t received your order within 3days of receiving your shipping confirmation email, please contact us at info@winemyday.com with your name and order number, and we will look into it for you.
Local delivery
Free local delivery is available for orders over R150 within Durban.